Australian businesses believe AI has led customers to expect faster service, lower prices, and a wider range of choices all at once, a combination previously seen as commercially impossible, according to Pitcher Partners’ Business Radar. The report, based on a national survey of 316 middle-market owners and leaders, identified six core customer expectations driven up ...

Zoom Communications has announced the appointment of Carlos Quaderi as Head of Asia Pacific (APAC), effective 1 August 2026, underscoring the company’s continued investment in APAC as a strategic growth region. His appointment comes as organisations across APAC look beyond standalone productivity tools to AI-powered systems that reduce complexity, connect workflows, and help teams move ...