If AI is truly so pervasive in the modern workplace, why did only 17% of all Go-To-Market (GTM) jobs advertised over the past 90 days list AI as a required skill? According to Ricky Pearl, co-founder of Pointer Strategy, it is because businesses are still in the experimentation phase rather than fully embedding the technology ...

Contrary to the narrative that enterprises remain constrained by initial pilot phases, research by Sinch indicates that 63% of Australian enterprises have transitioned AI customer communications agents into production. However, these organisations are encountering systemic post-deployment challenges. The study, based on an independent survey of 2,527 senior decision-makers across 10 countries and six industries, indicates ...