Brendan is the Co-founder and director of the leading Customer Experience (CX) consulting and Executive recruitment firm, FT Executive, which he started with his wife, Laura. He brings over two decades of experience to the table and is backed by a successful track record in the realm of, Sales, CX and Customer Success. He focuses on providing effective training and development opportunities to upgrade the skills of employees, as well as enabling businesses to improve their customer metrics through customer consulting.