Nearly half of Australian frontline workers lack workplace AI guidance, survey findsNovember 13, 2026
Genesys bets on agentic AI to ride APAC’s next wave of CX automationBy Mark AtterbyNovember 14, 2026 The main theme of Genesys Xperience APAC 2026 in Sydney on November 11–12, was ‘Mastering…
Creating value for customers – Emma Cornwell Chief Customer Officer for MyHomeCareBy Mark AtterbyMarch 11, 2020 Emma Cornwell, Chief Customer Officer for the myHomecare Group, is passionate about creating value and…