Chatbot & Virtual Agent

Curious Thing
Business Name
Curious Thing is a leading provider of voice AI assistants for business. Powered by our proprietary conversational AI technology, our AI assistants are designed to automate inbound calls and outbound customer engagement across any stage of the customer journey. To request a demo, visit curiousthing.io/demo.
Business Description

Curious Thing's Voice AI assistants help businesses boost operational efficiency, grow revenue and enrich the digital customer experience journey without requiring large investments or additional headcount.

Their multilingual voice AI assistants have successfully automated millions of inbound and outbound phone conversations for SMBs and enterprises across a wide range of industries including financial services, healthcare, insurance, eCommerce and more.

Curious Thing is the only Voice AI technology that supports rapid deployment across all use cases - payment support, enquiry handling, appointment setting, lead qualification, and more.

Get in touch at hello@curiousthing.io to learn more.

Website Address
Business Address
320 Pitt Street Sydney, NSW 2000
2000
iCXeed
Business Name
iCXeed is a business process innovator specialising in contact centre services delivery and CX digital journey orchestration. Operating across the Philippines, our experts uniquely go beyond just delivering good customer service, demonstrating a culture of learning, professional development, process improvement, and customer innovation.
Business Description

Our combination of top-tier talent, next-generation technology, a digital-first mindset, continuous learning, and innovation yields our clients:

Up to 70% in labour arbitrage savings
At least a 30% reduction in cost-to-service

We do this so because it gives customers and our clients what they want – a more efficient and optimal customer experience. Helping to achieve this is rewarding for our experts and allows us to shift to more value additive work for our clients such as customer Intelligence, Protection, Attraction, and Conversion. It is here that our experts further deliver up to a 10x return. This distinguishes us significantly from traditional contact centre service providers.

Website Address
Business Phone Number
0438286198
Business Address
Kiora Rd, Miranda, NSW 2228
2228