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Event type: Conference

31
Mar
31
Mar
-
01
Apr

Customer 360 Symposium 2026

31-03-26 - 01-04-26
Hunter Valley, NSW
Conference
07
May
07
May
-
07
May

CX Circle 2026 – Sydney

07-05-26 @ 08:30 AM - 07-05-26 @ 06:30 PM
ILUMINA, Sydney NSW 2000 & Online
Conference
22
Jul
22
Jul
-
23
Jul

CMO Summit 2026!

22-07-26 - 23-07-26
Surfers Paradise , Queensland
Conference
08
Sep
08
Sep
-
09
Sep

Marketing Tech Symposium 2026

08-09-26 - 09-09-26
Hunter Valley, NSW
Conference
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  • 1
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CXFocus Magazine

CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.
  • Editorial schedule and features list

Latest Posts

  • The productivity dividend: AI is making CX faster. But is it making the work behind it any better? September 29, 2026
  • Don’t let your AI agents go crazy September 28, 2026
  • Lauren Hyde steps Into CEO role at Australian Marketing Institute September 24, 2026
  • Beyond the stadium – how tech and data are redefining modern fandom September 20, 2026
  • How the Melbourne Park Voice of Customer platform turns feedback into action September 14, 2026
  • How NiCE is navigating the CCaaS paradigm shift in ANZ September 7, 2026
  • Only pay when AI delivers – The sweet promise of outcome based pricing September 3, 2026
  • Why it will be vital to provide ongoing support for your digital workforce September 1, 2026
  • Agentic contact centres need a judgement escalation ladder August 27, 2026
  • How Specsavers maintains a clear-eyed view on the customer’s journey August 26, 2026
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