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Customer Contact Week Australia and New Zealand is back for 2024!
February 27, 2024 - March 1, 2024
As channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical. Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits.
The aim this year? To equip you with the inspirational insights, industry intelligence, practical guidance in CX, digital transformation and innovation.
Join us from 27 Feb – 1 March at the STAR on the Gold Coast! Use promo code CXFOCUS to get 10% discount off the current rate.