Skip to content
Saturday, 1st August 2026
  • Contact Us
  • Home
  • Content Hubs
    • Executive Profiles
    • Customer Experience
    • Customer Insights and Data
    • Employee Experience
    • Artificial Intelligence – AI
    • Contact Centre & Channels
    • Marketing & Brand Experience
  • CX Events
  • Training & Development
  • Movers & Shakers
  • Vendor Gallery
  • Subscribe
  • Advertising

Event category: Customer Experience

13
Aug
13
Aug

Connection is Everything: Building Customer & Employee Relationships That Last

13-08-26 @ 02:00 PM
Online Event
Webinar
08
Oct
08
Oct
-
09
Oct

CX Retreat 2026

08-10-26 - 09-10-26
Cape Schanck,Victoria
Conference
23
Apr
23
Apr

Digital CX Awards 2026

23-04-26 -
Singapore
Awards Dinner or Gala
23
Apr
23
Apr

Digital CX Summit 2026

23-04-26 -
Singapore
Conference
31
Mar
31
Mar
-
01
Apr

Customer 360 Symposium 2026

31-03-26 - 01-04-26
Hunter Valley, NSW
Conference
05
Aug
05
Aug
-
06
Aug

The Customer Show Exec Forum

05-08-26 - 06-08-26
Flemington Raceway, Melbourne
Tradeshow, Consumer Show or Expo

CXFocus Magazine

CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.
  • Editorial schedule and features list

Latest Posts

  • Is AI a jobs shrinker or catalyst for more high value work? July 30, 2026
  • The next era of customer loyalty – trust, data, and agentic commerce July 29, 2026
  • Building brand integrity in an AI-Driven world – inside the 2026 CMO Summit July 27, 2026
  • Why Australian brands must treat product updates as premium CX July 22, 2026
  • Why Agentic AI and CX orchestration are redefining Australian contact centres July 20, 2026
  • High volume, tighter windows – Data-backed imperatives for retail’s peak season 2026 July 19, 2026
  • Why ‘Status-as-a-Service’ will redefine customer conversations July 16, 2026
  • The 2026 tightrope – The four friction points threatening AI ROI and customer empathy July 15, 2026
  • AI and hyperscalers trigger historic shift in contact centre and CX technology market, new research finds July 8, 2026
  • Breaking the bottlenecks of data, silos and the CX execution gap July 6, 2026
Theme by WPFig