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CX Retreat 2025

RACV Cape Schanck Resort Trent Jones Dr, Cape Schanck, Victoria, Australia

Following the huge success of the inaugural CX Retreat, we’re excited to announce our two-day and two-night retreat-style networking event for the Victorian CX Community: The CX Retreat, will be returning to the beautiful Mornington Peninsula in 2025. Following in the footsteps of the longstanding and highly respected Customer 360 Symposium in NSW, the CX ...

GOVCC Customer Contact Week for Government

Hyatt Centric Melbourne

GovCC ANZ 2025 is where the future of government service delivery takes shape. As citizen expectations grow and system complexity increases, this is the only event in the region solely focused on transforming contact centres, digital services, and frontline operations across all levels of government. Whether you're leading a digital transformation, modernising a service channel, ...

Customer Experience Symposium 2026

Rydges Resort Hunter Valley , Australia

The Customer 360 Symposium returns to the beautiful Hunter Valley from March 31 - April 1, 2026. Now in its 13th year, this exclusive two-day event combines the CX Symposium and the Customer Insights Symposium. Join over 160 client-side leaders for a retreat from the daily grind. Connect with your peers, share strategies, and focus ...

Contact Centre Symposium 2026

Rydges Resort Hunter Valley , Australia

After another successful event in 2025, the Contact Centre Symposium returns on May 12-13, 2026. For this event Ashton Media will be bringing together 110 of the region's most influential contact centre and customer care leaders for an exclusive retreat in the beautiful Hunter Valley. In today's ever-changing world, customer expectations are more dynamic than ...