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AI 101 – The Basics Every Business Leader Should Know
OnlineAI is reshaping the way businesses engage with customers—but with so much hype, it’s tough to know where to start and how to harness its true potential. This exclusive webinar series cuts through the noise, offering clear, actionable insights tailored for decision-makers like you. This series will arm you with the knowledge to drive real business ...
CMO ANZ Summit 2025,
The STAR Gold Coast, Queensland, AustraliaJoin us at the CMO ANZ Summit 2025, a premier event where marketing leaders from Australia and New Zealand converge to share insights, strategies, and innovations. This exclusive gathering offers a unique opportunity to connect with industry pioneers, including: Anthony Dever, Head of Creative & Brand at TikTok Libby Hodgson, CMO of UNICEF Karmin Jah ...
Digital Marketing Summit 2025
The STAR Gold Coast, Queensland, AustraliaThe highly anticipated Digital Marketing Summit 2025, an invitation-only premium forum, is set to take place on February 27-28, 2025, at The Star Gold Coast. This exclusive event brings together Australia's most influential digital marketing leaders, innovative agencies, and solution providers for two days of intensive knowledge sharing and strategic networking. Join Australia's elite digital ...
10th Annual Customer Contact Week Australia and New Zealand
The STAR Gold Coast, Queensland, AustraliaIn 2025, we are excited to mark ten years of Customer Contact Week in ANZ. This milestone event, focused on ‘empowering human connection through technology’ will honour the progress we've made together in the customer contact industry. CCW 2025 is more than just a conference – it’s an opportunity to shape the future of customer contact. ...
CX Awards Ceremony
The CX Awards are the ultimate accolade in CX to benchmark and recognise CX excellence in the region, celebrating the industry’s incredible innovation and commitment to the customer experience. It was a competitive entry period and following a rigorous judging process, The CX Awards will culminate for a beautiful gala dinner bringing the CX industry ...
Customer 360 Symposium
Rydges Resort Hunter Valley , AustraliaThe Customer 360 Symposium is back for its 12th year, bigger and better than ever, bringing together over 150 of the most influential CX and Customer Insights leaders from the leading organisations in Australia and New Zealand. The event takes place in the beautiful Hunter Valley, where for two days, delegates can escape the distractions of the daily routine, ...
Contact Centre Symposium
Rydges Resort Hunter Valley , AustraliaIn today’s ever-changing environment, customer needs and expectations are dynamic. In order to remain competitive, we need to be supporting our customers in new ways, and creating a frictionless, intuitive and omnichannel customer support strategy is vital in being able to meet and exceed those customer expectations now and into the future. There is enormous ...