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August 2023
CMO Summit August 3 – 4
We are excited to announce that the CMO Summit returns! Leading Chief Marketing Strategists Representing Leading Organisations and Innovative Marketing Companies from Around the Globe gather on the 3-4th of August 2023 at The Star Gold Coast, Gold Coast, Australia. The Summit provides a highly focused and interactive atmosphere to address and gain solutions specific to the core concerns of individual attendees. The CMO Summit provides a platform that helps Australia’s leading marketing executives evaluate and partner with relevant agencies…
Find out more »Annual International Loyalty Conference 2023
The ALA is excited to bring you the 2023 ALA Annual International Loyalty Conference, in person at the Gold Coast. Hear domestic & international industry-leading speakers delve into the hot topics facing loyalty marketers in 2023, including generative AI, privacy, personalisation, optimisation and more. The conference will feature presentations from 9:15am on Thursday the 10th of August, an Exhibition Centre, full-day catering, post-event networking and drinks, and competitions with great prizes to be won. We will host a 9 Hole Leisure Golf Charity Event on…
Find out more »Customer Show Sydney
Unlock the Potential of Your Customer Experience Strategy at The Customer Show in Sydney! Welcome to The Customer Show. Our mission is simple - to inspire and empower businesses to deliver exceptional customer experiences by sharing knowledge, insights and best practices from over 80 leading experts in the field. At The Customer Show, you will gain a competitive edge by discovering the latest trends, technologies and strategies that are transforming the customer experience landscape. This is the biggest chance to learn,…
Find out more »September 2023
Generative AI for Enterprise
How can you take advantage of Generative AI? Where do you start? What do you want to achieve? What will be its impact? How can you scale? How will your customers be impacted? What about your employees? Organisations that do not position themselves to take the benefits of Generative AI will struggle to compete. Generative AI for Enterprise taking place on 27 September in Melbourne is the only place in Australia where you can achieve rapid, game-changing transformation for your…
Find out more »October 2023
21st Annual Government Contact Centre Summit
This year, between the 23rd and 25th of October GovCC will welcome leaders from local, state, and federal government to explore the most innovative use cases in citizen service and discuss how the contact centre can be enhanced to deliver a great customer experience. Examining customer centric approaches, connecting layers of government, unlocking the power of advanced tech, ensuring the best for workers and more, over 3 days GovCC will give you the insights and connections to help you transform…
Find out more »November 2023
CX Asia Week
The leading platform bringing the region’s CX leaders together to deliver a bigger CX impact by championing customer intelligence, fostering customer loyalty and optimising CX strategies to do more with less. The CX Asia Excellence Awards is born out of a simple vision; to create an event that will honor the highest level of achievement in customer experience (CX) across the Asian community.
Find out more »February 2024
Chief Marketing Officer Summit 2024
We are excited to announce that the CMO Summit returns on February 20-21, 2024! The CMO Summit is an invitation-only, premium Summit bringing Chief Marketing Officers and innovative suppliers and solution providers together. Renowned Marketing Leaders such as Angela Greenwood - CMO (Youi Insurance), Astrud Burgess – CMO (ANZ Group) and many more will speak and address contemporary marketing topics such as Marketing ROI, Data Analytics and AI Integration. Enquire now via https://tinyurl.com/2bzwm6z6. Otherwise, directly contact Stavros Karelidis at stavroska@marcusevanscy.com…
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Customer Contact Week Australia and New Zealand is back for 2024!
As channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical. Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits. The aim this year? To equip you with the inspirational insights, industry intelligence, practical guidance in CX, digital transformation and innovation. Join us from 27 Feb – 1…
Find out more »March 2024
The 14th China Digital Marketing And Ecommerce Innovation Summit
Reflecting on 2023, within the realm of digital marketing, private domain marketing has emerged as a pivotal approach. Concurrently, live streaming for product promotion and the standardization of live broadcasts have become central components of marketing strategies. Regarding the channel structure, omnichannel marketing has evolved into a prevailing long-term trend. <br\>Driven by technological advancements, demand-side factors, and supply-side dynamics, social media and e-commerce platforms are increasingly converging. The industry chain model of “content + live streaming + e-commerce” continues to optimize,…
Find out more »August 2024
2024 Asia Pacific Loyalty Conference
Get ready to dive into the excitement of the 2024 Asia Pacific Loyalty Conference, the largest loyalty event in the Asia Pacific region! Join esteemed professionals from both domestic and international spheres, representing top-tier award-winning loyalty programs, as they delve into every crucial aspect of the loyalty journey. Don’t miss this unparalleled opportunity to broaden your expertise and connect with over 400 loyalty professionals and 30+ top solution providers. The agenda is brimming with insightful panels, inspiring keynotes, and invaluable networking…
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