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Customer Show Sydney
Unlock the Potential of Your Customer Experience Strategy at The Customer Show in Sydney! Welcome to The Customer Show. Our mission is simple - to inspire and empower businesses to deliver exceptional customer experiences by sharing knowledge, insights and best practices from over 80 leading experts in the field. At The Customer Show, you will gain ...
Generative AI for Enterprise
How can you take advantage of Generative AI? Where do you start? What do you want to achieve? What will be its impact? How can you scale? How will your customers be impacted? What about your employees? Organisations that do not position themselves to take the benefits of Generative AI will struggle to compete. Generative ...
21st Annual Government Contact Centre Summit
This year, between the 23rd and 25th of October GovCC will welcome leaders from local, state, and federal government to explore the most innovative use cases in citizen service and discuss how the contact centre can be enhanced to deliver a great customer experience. Examining customer centric approaches, connecting layers of government, unlocking the power ...
CX Asia Week
Grand Copthorne Waterfront , SingaporeThe leading platform bringing the region’s CX leaders together to deliver a bigger CX impact by championing customer intelligence, fostering customer loyalty and optimising CX strategies to do more with less. The CX Asia Excellence Awards is born out of a simple vision; to create an event that will honor the highest level of achievement ...
Chief Marketing Officer Summit 2024
The STAR Gold Coast, Queensland, AustraliaWe are excited to announce that the CMO Summit returns on February 20-21, 2024! The CMO Summit is an invitation-only, premium Summit bringing Chief Marketing Officers and innovative suppliers and solution providers together. Renowned Marketing Leaders such as Angela Greenwood - CMO (Youi Insurance), Astrud Burgess – CMO (ANZ Group) and many more will speak ...
Customer Contact Week Australia and New Zealand is back for 2024!
The STAR Gold Coast, Queensland, AustraliaAs channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical. Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits. The aim this ...
Chief Customer Officers (CCOs) & Enterprise Leaders
Chief Customer Officers (CCO) & Enterprise Leaders Summit brings together internal champions and enterprise leaders driving the change needed for customer transformation. This premium conference is the focal point for cross-functional leaders – Customer, Data, Digital, Technology, Marketing and Operations – to break down silos and drive real change enterprise-wide. Key Themes Digital Transformation in a ...
The 14th China Digital Marketing And Ecommerce Innovation Summit
Reflecting on 2023, within the realm of digital marketing, private domain marketing has emerged as a pivotal approach. Concurrently, live streaming for product promotion and the standardization of live broadcasts have become central components of marketing strategies. Regarding the channel structure, omnichannel marketing has evolved into a prevailing long-term trend. <br\>Driven by technological advancements, demand-side factors, ...
2024 Asia Pacific Loyalty Conference
QT Resort Gold Coast, Queensland, AustraliaGet ready to dive into the excitement of the 2024 Asia Pacific Loyalty Conference, the largest loyalty event in the Asia Pacific region! Join esteemed professionals from both domestic and international spheres, representing top-tier award-winning loyalty programs, as they delve into every crucial aspect of the loyalty journey. Don’t miss this unparalleled opportunity to broaden your ...
Chief Marketing Officer Summit 2024 -marcusevans
We are excited to announce that the CMO Summit returns on August 8th to 9th 2024! The CMO Summit is an invitation-only, premium Summit bringing Chief Marketing Officers and innovative suppliers and solution providers together. The CMO Summit provides a platform that helps Australia’s leading marketing executives evaluate and partner with relevant agencies and solution ...