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The Customer Show
Melbourne Convention and Exhibition CentreAustralia's Biggest Gathering Across the Entire Customer Experience Ecosystem The Customer Show is the largest Customer Experience Exhibition across Australia & NZ. Housed in the Melbourne Convention and Exhibition Centre, it is the number one meeting place for business leaders wanting to gear their organisation towards the next frontier of CX. Join us and be ...
Customer Contact Week Digital ANZ 2023
OnlineEnhancing Customer Experience through Technology, Omnichannel Integration, Personalization and Employee Engagement in a Hybrid Work Environment Customer’s expectations have shifted over the past couple of years, and it is important for organizations to ask if they have pivoted enough to keep up with the evolving demands of customers. The current state and future of contact ...
CMO Summit August 3 – 4
The STAR Gold Coast, Queensland, AustraliaWe are excited to announce that the CMO Summit returns! Leading Chief Marketing Strategists Representing Leading Organisations and Innovative Marketing Companies from Around the Globe gather on the 3-4th of August 2023 at The Star Gold Coast, Gold Coast, Australia. The Summit provides a highly focused and interactive atmosphere to address and gain solutions specific ...
Annual International Loyalty Conference 2023
The ALA is excited to bring you the 2023 ALA Annual International Loyalty Conference, in person at the Gold Coast. Hear domestic & international industry-leading speakers delve into the hot topics facing loyalty marketers in 2023, including generative AI, privacy, personalisation, optimisation and more. The conference will feature presentations from 9:15am on Thursday the 10th of August, ...
Customer Show Sydney
Unlock the Potential of Your Customer Experience Strategy at The Customer Show in Sydney! Welcome to The Customer Show. Our mission is simple - to inspire and empower businesses to deliver exceptional customer experiences by sharing knowledge, insights and best practices from over 80 leading experts in the field. At The Customer Show, you will gain ...
Generative AI for Enterprise
How can you take advantage of Generative AI? Where do you start? What do you want to achieve? What will be its impact? How can you scale? How will your customers be impacted? What about your employees? Organisations that do not position themselves to take the benefits of Generative AI will struggle to compete. Generative ...
21st Annual Government Contact Centre Summit
This year, between the 23rd and 25th of October GovCC will welcome leaders from local, state, and federal government to explore the most innovative use cases in citizen service and discuss how the contact centre can be enhanced to deliver a great customer experience. Examining customer centric approaches, connecting layers of government, unlocking the power ...
CX Asia Week
Grand Copthorne Waterfront , SingaporeThe leading platform bringing the region’s CX leaders together to deliver a bigger CX impact by championing customer intelligence, fostering customer loyalty and optimising CX strategies to do more with less. The CX Asia Excellence Awards is born out of a simple vision; to create an event that will honor the highest level of achievement ...
Chief Marketing Officer Summit 2024
The STAR Gold Coast, Queensland, AustraliaWe are excited to announce that the CMO Summit returns on February 20-21, 2024! The CMO Summit is an invitation-only, premium Summit bringing Chief Marketing Officers and innovative suppliers and solution providers together. Renowned Marketing Leaders such as Angela Greenwood - CMO (Youi Insurance), Astrud Burgess – CMO (ANZ Group) and many more will speak ...
Customer Contact Week Australia and New Zealand is back for 2024!
The STAR Gold Coast, Queensland, AustraliaAs channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical. Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits. The aim this ...