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News
70% of contact centres to keep agents working from home, according to research from NICE
Medallia Acquires Behavioral Consumer Intelligence & Benchmarking Leader, Sense360
Astute Acquires Socialbakers to Strengthen Customer Experience Offering with Social Media Marketing
Genesys appoints Brian Swartz as CFO
Zendesk has announced the launch of Explore Enterprise
SugarCRM acquires Node
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