Training & Development

Advance your career with flexible, MBA-level training. Empowering CX leadership, marketers, and digital innovators worldwide.

The Field Bell Institute offers MBA-level education focused on the formal management of the customer base as an enterprise asset. Its two core courses integrate principles from executive management, marketing science, economics, technology, the humanities, and peer-reviewed research from academic journals and business schools. 

CXFocus is proud to support the Field Bell Institute and its groundbreaking Mini-MBA in Customering and Customer Technology. These programs represent a significant milestone as the world’s first dedicated MBA-level education focused on the formal management of the customer base as a core enterprise asset.