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AI 101 – The Basics Every Business Leader Should Know

February 25 @ 11:00 am - 12:00 pm

AI is reshaping the way businesses engage with customers—but with so much hype, it’s tough to know where to start and how to harness its true potential. This exclusive webinar series cuts through the noise, offering clear, actionable insights tailored for decision-makers like you. This series will arm you with the knowledge to drive real business innovation and results using AI.

Join us for the first webinar in this series “AI 101 – The Basics Every Business Leader Should Know”. Start your journey with a deep dive into AI’s core concepts. Learn how AI has evolved, how to separate fact from fiction, and why it’s crucial for transforming customer experiences.

In this session, we’ll cover:

  • AI’s Evolution and Impact
  • Distinguishing Real AI from Industry Noise
  • Why AI is Critical for CX Success
  • The Role of Data in AI Success
  • AI vs. Automation: A New Era for CX

Details

Date:
February 25
Time:
11:00 am - 12:00 pm
Event Category:
Website:
https://www.concentrix.com/en-gb/insights/webinars/unlock-the-future-of-customer-experience-with-ai/

Venue

Online

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