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Almost half (46%) of frontline workers surveyed by Humanforce have received no employer training, briefing…
Browsing: CX Awards
Champions of Customer Experience – How the Australian Service Excellence Awards drive CX innovation
By Mark Atterby
As the Customer Service Institute of Australia (CSIA) prepares to host its upcoming Australian Service…
Visit Site Last year, Officeworks was recognised with the Best CX Initiative Award at the…
Contact Energy in New Zealand has passed significant milestones on its path to becoming a…
Understanding the broader experience that customers desire – Interview with Australian CX Leader of the year 2024, Damian Madden
By Mark Atterby
Pernod Ricard Winemakers, a global leader in wines and spirits, underwent a significant shift in…
The CX Awards, organised by Ashton Media, have been celebrating and recognising outstanding achievements in…