GovCC ANZ 2025 is where the future of government service delivery takes shape. As citizen expectations grow and system complexity increases, this is the only event in the region solely focused on transforming contact centres, digital services, and frontline operations across all levels of government.
Whether you’re leading a digital transformation, modernising a service channel, or improving operational performance – GovCC 2025 will equip you with the strategies, technologies, and connections to drive real impact. Explore the latest in AI, automation, and personalisation. Learn how to build resilient, equitable services that foster public trust. And walk away with practical tools to improve service quality, lift staff morale, and meet citizens where they are.
In 2025, GovCC returns to Melbourne with 20+ sessions and speakers from across ANZ, focusing on six key areas:
