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Conference
Customer Contact Week Australia and New Zealand is back for 2024!
The STAR Gold Coast, Queensland, AustraliaAs channels and touchpoints expand and evolve, engineering a seamless customer contact journey has become increasingly technical. Combined with the challenges of talent recruitment, technological integration, and limited resources – focusing on identifying the most impactful moments and delivering excellence will be key to drive satisfaction, loyalty – and boost business profits. The aim this ...
The 14th China Digital Marketing And Ecommerce Innovation Summit
Reflecting on 2023, within the realm of digital marketing, private domain marketing has emerged as a pivotal approach. Concurrently, live streaming for product promotion and the standardization of live broadcasts have become central components of marketing strategies. Regarding the channel structure, omnichannel marketing has evolved into a prevailing long-term trend. <br\>Driven by technological advancements, demand-side factors, ...
2024 Asia Pacific Loyalty Conference
QT Resort Gold Coast, Queensland, AustraliaGet ready to dive into the excitement of the 2024 Asia Pacific Loyalty Conference, the largest loyalty event in the Asia Pacific region! Join esteemed professionals from both domestic and international spheres, representing top-tier award-winning loyalty programs, as they delve into every crucial aspect of the loyalty journey. Don’t miss this unparalleled opportunity to broaden your ...
The Customer Show Sydney
ICC Sydney 14 Darling Drive, Sydney, NSW, AustraliaSecure your ticket to the hottest event in town for Customer Experience, Marketing and Data Professionals! Get access to 50+ ground-breaking sessions 100+ Trailblazer Speaker Experts, from organisations including L'Oreal Paris, The Iconic,Flybuys, Greenpeace APAC, Beyond Bank and many more! Plus $10,000 in prizes up for grabs!
Customer Data Analytics APAC
APAC businesses need customer data analytics to deliver best in class customer experiences, but many are facing challenges in collecting, integrating, analyzing, and acting upon customer data. A McKinsey study found that data-driven companies are more likely to succeed financially, including making more profit, growing revenue, and pleasing customers. However, only 23% of APAC businesses ...
CX 2024 Retreat
RACV Cape Schanck Resort Trent Jones Dr, Cape Schanck, Victoria, AustraliaFollowing in the footsteps of the longstanding and highly respected Customer 360 Symposium in NSW, the CX Retreat will host 80 of Victoria’s most senior CX leaders for two days of intimate networking and idea sharing. The agenda is carefully curated to deliver the best international and local case studies, thought-provoking panel discussions and insightful ...
CMO ANZ Summit 2025,
The STAR Gold Coast, Queensland, AustraliaJoin us at the CMO ANZ Summit 2025, a premier event where marketing leaders from Australia and New Zealand converge to share insights, strategies, and innovations. This exclusive gathering offers a unique opportunity to connect with industry pioneers, including: Anthony Dever, Head of Creative & Brand at TikTok Libby Hodgson, CMO of UNICEF Karmin Jah ...
Digital Marketing Summit 2025
The STAR Gold Coast, Queensland, AustraliaThe highly anticipated Digital Marketing Summit 2025, an invitation-only premium forum, is set to take place on February 27-28, 2025, at The Star Gold Coast. This exclusive event brings together Australia's most influential digital marketing leaders, innovative agencies, and solution providers for two days of intensive knowledge sharing and strategic networking. Join Australia's elite digital ...
10th Annual Customer Contact Week Australia and New Zealand
The STAR Gold Coast, Queensland, AustraliaIn 2025, we are excited to mark ten years of Customer Contact Week in ANZ. This milestone event, focused on ‘empowering human connection through technology’ will honour the progress we've made together in the customer contact industry. CCW 2025 is more than just a conference – it’s an opportunity to shape the future of customer contact. ...
Customer 360 Symposium
Rydges Resort Hunter Valley , AustraliaThe Customer 360 Symposium is back for its 12th year, bigger and better than ever, bringing together over 150 of the most influential CX and Customer Insights leaders from the leading organisations in Australia and New Zealand. The event takes place in the beautiful Hunter Valley, where for two days, delegates can escape the distractions of the daily routine, ...