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Tag: social media

What impact is digital disruption having on your business?

By Mark Atterby   Posted in Features
Posted on January 24, 2017March 30, 2017
digital disruption

By Mark Atterby. Everyone is talking about digital disruption. But how much are traditional companies doing about it? And what will be its full impact? We’ve seen the rise of Uber and Airbnb to disrupt the taxi and travel industries. Who’s next? According to the Harvey Nash CIO survey 2016, Australian organisations are being affected …

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CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.
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