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The main theme of Genesys Xperience APAC 2026 in Sydney on November 11–12, was ‘Mastering…
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Latest Stories and Updates From Across the world
Verint has announced the appointment of Abhi Sharma as chief product and technology officer (CPTO),…
Global human capital management (HCM) provider Dayforce, Inc. has announced the launch of its Dayforce…
In a rapid consolidation push, Salesforce has signed a definitive agreement to acquire Cresta, a…
In one of the largest deals in the customer experience (CX) software sector, Qualtrics has…
Medallia’s Experience World Tour took place yesterday at the Sydney Opera House, where the company…
Workers in Australia are looking for new jobs, asking for extra shifts, and switching to…