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Almost half (46%) of frontline workers surveyed by Humanforce have received no employer training, briefing…

Verint has announced the appointment of Abhi Sharma as chief product and technology officer (CPTO),…

A new national accreditation framework for frontline service personnel has officially launched, offering formal and…

Global human capital management (HCM) provider Dayforce, Inc. has announced the launch of its Dayforce…

NiCE have announced the results of a new survey examining how consumers’ personal AI agents…