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Event category: Artificial Intelligence

AI Leaders Symposium

11-03-27 - 12-03-27

Hunter Valley, NSW

CXFocus Magazine

CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

Editorial schedule and features list

Latest Posts

Is AI a jobs shrinker or catalyst for more high value work? July 30, 2026
The next era of customer loyalty – trust, data, and agentic commerce July 29, 2026
Building brand integrity in an AI-Driven world – inside the 2026 CMO Summit July 27, 2026
Why Australian brands must treat product updates as premium CX July 22, 2026
Why Agentic AI and CX orchestration are redefining Australian contact centres July 20, 2026
High volume, tighter windows – Data-backed imperatives for retail’s peak season 2026 July 19, 2026
Why ‘Status-as-a-Service’ will redefine customer conversations July 16, 2026
The 2026 tightrope – The four friction points threatening AI ROI and customer empathy July 15, 2026
AI and hyperscalers trigger historic shift in contact centre and CX technology market, new research finds July 8, 2026
Breaking the bottlenecks of data, silos and the CX execution gap July 6, 2026

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