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Industry experts explore how AI, agentic commerce, data, personalisation and changing customer expectations are reshaping…
Archives: News
Despite jokes about Christmas creep, holiday shopping does start earlier than most people think. A…
Squiz, a global Digital Experience Platform (DXP) provider, has launched Squiz Conversational Search. This new…
(Feature Image: CEO of Smart Communications Leigh Segall) Smart Communications acquires Australian startup Pendula known…
NiCE has entered an agreement to acquire Cogigny, a move that aims to bolster NiCE’s…
Qualtrics has announced that Singapore Airlines (SIA) is leveraging its solutions to significantly improve how…
Despite the pervasive presence of artificial intelligence (AI) in headlines and boardroom discussions, new data…
Fresha, a leading booking platform for the beauty and wellness industry, is significantly enhancing customer…
Kore.ai has announced a strategic partnership with Melbourne-based AI advisory firm, 8people, to accelerate AI…
The Field Bell Institute has announced that September will mark the inaugural public intake of…
As Australian businesses navigate a rapidly evolving HR landscape—where hiring, retention, and engagement are top…