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Event type: Tradeshow, Consumer Show or Expo

The Customer Show Exec Forum

05-08-26 - 06-08-26

Flemington Raceway, Melbourne

Tradeshow, Consumer Show or Expo

CXFocus Magazine

CXFocus is for executives who need to understand digital disruption and how it’s reshaping the type of relationships brands have with their customers. By providing the latest news, special reports, case studies, blogs, videos, and a host of other content CX Focus is a forum to explore the key issues around customer experience and digital disruption.

Editorial schedule and features list

Latest Posts

How Australian organisations are scaling their AI / CX pilots May 28, 2026
When disconnected CX turns people into middleware May 27, 2026
Would you trust an employee who routinely lies and hallucinates to your customers? May 26, 2026
Don’t let your customers succumb to email fatigue – How TravelOnline overhauled its customer journey May 25, 2026
AI is not a cure all for customer service May 18, 2026
Why the convergence of CRM and CCaaS is the new CX North Star May 13, 2026
The rise of the customer service super agent May 13, 2026
The pulse of pathology – How Healius listens to the voice of the patient May 8, 2026
The folly of customer rabbit holes May 6, 2026
AI and the new productivity frontier – Why customer Intent is the ultimate differentiator May 5, 2026

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